We Want Changemakers!
Is that you? At Moonlight Basin our Mantra is Motivation, Opportunity, Organization, Nature, Leadership, Integrity, and Teamwork. We offer our “changemakers” an inclusive, rewarding, fun, work environment, with endless opportunity to provide the highest levels of service and experience positive teamwork.
Whether it’s winter or summer, Moonlight Basin is something you won’t soon forget! The mountain scenery, direct access to the finest downhill skiing that Big Sky Resort has to offer, cross country skiing, snowshoeing, snowmobiling, hiking, golf and so much more all add up to the perfect place to work and the perfect place to enjoy Montana.
At Moonlight Basin we strive for nothing but the very best quality of amenities, facilities, recreation, food, beverage, and top-notch service to all our owners, members, and guests.
Position Summary
Our Housekeeping Manager position is a full- time, year-round position. They are responsible for overseeing all aspects of operations including private residence cleaning, laundry, inventory of supplies, scheduling, training, discipline and inspecting of the residence properties. This includes off season cleaning projects. The Manager is responsible for hiring, training, coaching, supervising, and creating weekly Associates schedules. While maintaining a positive and friendly attitude with all member owners and Associates and is the liaison between member owners and cleaners.
WHAT YOU WILL DO:
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Oversees the overall operation of the housekeeping department
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Communicate additions or changes to the assignment sheets as they arise throughout the shift.
- Inspect homes cleaned by assigned housekeeper, using designated checklist. Directly contact housekeeper and relay any deficiencies to be corrected.
- Update home status after approving cleanliness and condition in accordance with departmental standards.
- Supervision of department staff
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Identifies staffing needs; obtain approval for additional positions; and works with human resources to source and hire candidates.
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Interviews, screens, completes reference checks, and seek approval to hire candidates
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Conducts weekly, monthly, quarterly performance reviews
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Address performance issues
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Quality control
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Report maintenance repairs and submit to Management. Contact Engineering directly for urgent repairs.
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas.
- Inspect homes cleaned by assigned housekeeper, using designated checklist. Directly contact housekeeper and relay any deficiencies to be corrected.
KEYS TO SUCCESS:
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High school degree or GED, Associates degree preferred
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Minimum of 3-years in a supervisor/lead housekeeping position
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Additional, 3-years of housekeeping experience
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Knowledge of proper cleaning techniques, requirements, and use of equipment.
- Knowledge of proper chemical handling.
- Ability to input and access information in the property management system/computers.
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Fluency in English both verbal and non-verbal.
- Ability to work a flexible schedule: mornings, nights, holidays, and weekends when needed.
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Valid Driver’s License and clean driving record (parking tickets are acceptable)
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Able to pass a criminal background screen
- Ability to maintain confidentiality of member owners and guest information.
BENEFITS OF EMPLOYMENT:
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Standard insurance and 401(k) match, starting the first of the month after 30-days
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Complimentary meal per shift
- Tuition reimbursement
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Employee housing in Big Sky and free transportation to Moonlight Basin
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Free transportation to and from Bozeman
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Big Sky season ski pass or cash equivalent (you must work a minimum of four months)
- End-of-season discounts on our retail store items
- End-of-season employee celebration and Manager retreat
Disclaimer:
This job description is only a summary of the typical functions of this position and should not serve as an exhaustive or comprehensive list of all the possible duties, tasks and responsibilities for this specific job. The responsibilities, tasks, and duties of this position might differ from those outlined above and other duties may be assigned as necessary.