Why Krasno, Krasno & Onwudinjo?
KKO Law Firm (Krasno Law), with nearly a century of experience, is continuously expanding and committed to providing exceptional legal services across Pennsylvania and beyond.
We are the top-rated WC & SS law firm in the state of Pennsylvania, with our largest presence in Eastern / Central PA and have undergone immense growth in the last few years!
We offer a professional yet dynamic work environment, where continuous development and open-door communication are prioritized.
What will you do for Krasno Law as an Intake Specialist?
As a Legal Intake Specialist, you will serve as the primary point of contact for potential clients. Your role is crucial in gathering pertinent case information and fostering confidence in our legal expertise.
Prior Worker's Compensation or Federal Social Security knowledge is not required- our training programs can't be beat! We will provide you with the tools and knowledge you need to be confident and successful in your role, providing you bring the soft skills and ambition to thrive!
The Nitty Gritty- Compensation & Benefits!
- Annual compensation currently ranges from $40,000 to $60,000, including competitive hourly rates and incentives.
- Weekly pay, every Thursday, with incentives paid out monthly
- A near-unlimited earning potential, with no cap on signed cases within our business parameters. On average, our Legal Intake Specialists earn an extra 50-65% of their base pay, in incentives.
- Enjoy numerous paid holidays, PTO days and the flexibility of a remote work environment- work where you are!
- Flexible schedule options within business needs.
- Competitive employer-contributed medical benefits
- Employer-paid short-term disability, long-term disability and life insurance policies
- Optional additional insurances offered as deductions from your weekly paycheck
What will your day look like as a Legal Intake Specialist for Krasno Law?
- you can expect to utilize our cloud-based telephone and case tracking system to manage client interactions efficiently.
- Promptly follow up on qualified leads to ensure timely client acquisition.
- Prospective clients have already expressed their need for legal assistance – no cold calling required.
- Answer inbound callers to assist with their need for legal services, screening the call for the best department or partner to help.
- Provide superior customer service to all callers, ensuring their needs are met beyond expectations.
- Facilitate the provision of necessary documentation and support from our legal team to potential clients, utilizing an online signature platform (PandaDoc).
You may have a promising future as a Legal Intake Specialist with Krasno Law if you ...
- thrive in a metrics-based performance model; KPIs are readily available for you all day every day to stay on top of your goals and opportunities
- appreciate a dynamic work environment where no two days are the same. If you enjoy engaging with diverse individuals, hearing their unique stories, and relish the opportunity for variety rather than monotony, this position could be an excellent fit for you.
- have a background that has made you familiar with legal or medical terminology. Not required, but helpful!
- speak more than one language! We encourage all multi-lingual candidates to apply, provided your written/verbal/oral communication skills in English are excellent.
What do we need from the optimal Legal Intake Specialist candidate?
- an ability to follow standard work processes and prioritize tasks effectively.
- strong problem-solving skills, a capacity for critical thinking, and the ability to multitask effectively while working autonomously, without compromising quality. Rest assured, our management team and colleagues are always available to provide support and guidance whenever needed.
- Strong verbal and written communication, organizational, and typing skills are essential for success.
See why our clients and team choose Krasno, Krasno & Onwudinjo - join our team today! If you are a driven professional seeking to contribute to a reputable law firm and expand your career in a supportive environment, apply now to become a Legal Intake Specialist at KKO. We look forward to welcoming you to our team!
Job Type: Full-time
Pay: $40,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Work from home
Schedule:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- After school
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed
Travel requirement:
Application Question(s):
- Do you have access to reliable high speed internet for 40+hours weekly?
Experience:
- Customer Service or Sales: 1 year (Preferred)
Language:
Location:
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Work Location: Remote