Job Title: Front Desk Agent
Overview:
Join our team at Camp Bow Wow, a leading pet care franchise dedicated to Making Dogs Happy for over 20 years. As a Front Desk Agent, you will play a crucial role in providing exceptional customer service and ensuring the well-being of our furry campers. If you are passionate about dogs and thrive in a dynamic, fun-loving environment, this is the perfect opportunity for you.
Duties:
- Greet pet parents and their furry companions with enthusiasm and warmth
- Check-in and check-out campers efficiently while ensuring all necessary information is accurately recorded
- Answer phone calls, respond to emails, and address inquiries promptly and professionally
- Schedule camp sessions, grooming appointments, and training sessions based on customer needs
- Maintain a clean and organized front desk area
- Collaborate with the Camp Counselors to ensure seamless camper transitions and exceptional care
Skills:
- Excellent customer service skills with a friendly and approachable demeanor
- Strong communication abilities both in person and over the phone
- Ability to multitask effectively in a fast-paced environment
- Attention to detail to ensure accurate record-keeping
- Passion for dogs and commitment to upholding Camp Bow Wow's values of Passion, Service, Innovation, Integrity, and Trust
Company Culture:
At Camp Bow Wow, we are driven by our love for dogs and dedicated to providing the highest levels of fun, safety, and service for our campers. Our commitment to innovation, integrity, and trust shapes every interaction we have with our furry guests and their parents. Join our team where making dogs happy is at the core of everything we do.
Benefits:
- Opportunities for growth within a reputable franchise brand
- Work in a positive and dog-loving environment
- Contribute to the Bow Wow Buddies Foundation's mission of providing medical care funds for dogs in need
If you are ready to embark on an exciting journey of caring for dogs while delivering exceptional customer service, apply now to become a valued Front Desk Agent at Camp Bow Wow.
Job Types: Full-time, Part-time
Pay: $10.00 - $14.00 per hour
Expected hours: 30 per week
Benefits:
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Holidays
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Goddard, KS 67052 (Required)
Ability to Relocate:
- Goddard, KS 67052: Relocate before starting work (Required)
Work Location: In person