EDMOND - UP TO 120K
Seeking a Project Management Professional (PMP) certified Project Manager for a full-time position to be based in Edmond, OK. The purpose of this position is to provide operational project management and manage on-site resources to deliver installations through installation teams. The Project Manager also monitors and controls the profitability of installations and ensures work requirements are satisfied.
Duties and Responsibilities
- Provide daily and/or weekly updates to Management on Projects/Jobs.
- Works with the Sales team to design large or complex projects.
- Provide technical assistance and quality control on installations.
- Establishes project scope of work in conjunction with the sales and field operations team.
- Establish and coordinate relationships with subcontractors.
- Conduct project meetings on large or Key National accounts installations.
- Maintain external and internal client satisfaction.
- Coordinate with the sales and design team to perform site surveys and assist with the preparation of sales paperwork (proposals, bid packages, permits, contracts, etc.)
- Provide both oral and written presentations to customers explaining the operation of their equipment and applicable services.
- Prepare formal correspondence in response to customers' questions or concerns.
- Ensure that all customer correspondence is responded to or forwarded to the appropriate department within 24 hours of receipt.
- Handle escalated customer calls as needed.
- Manage technicians or subcontractors on large or complex projects.
- Complete projects as requested by management.
- Other duties as assigned.
Skills and Abilities:
- Advanced knowledge of closed-circuit television (CCTV), access control, burglary systems
- Basic knowledge of accounting principles and practices.
- Knowledge of sales, installation, billing ad monitoring systems
- Strong communication skills to assist internal and external customers.
- Strong customer service skills with the ability to apply tact, diplomacy, reason, and logic.
- Computer skills with expertise in MS and Google Suite.
- Proficient in PowerPoint with advanced presentation skills.
- Self-motivated and professional attitude.
- Strong interpersonal relations and judgment.
- Must possess strong project management organizational skills and the ability to prioritize and maintain multiple assignments.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from leadership, clients, and customers.
- Must be self-motivated and project a professional attitude.
- A high degree of knowledge of commonly used standards/practices and panels
- Occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
- Lift and/or move up to 10 to 25 pounds
- Some travel is required.
- Work hours as required to support company metrics
Minimum Qualifications:
- Must be PMP certified or have equivalent experience managing enterprise-level projects
- Associate's degree preferred or HS Diploma (or equivalent) with 3-5 years of industry experience and 3-5 years of supervisory or managerial experience.
- Pass a pre-employment drug screen and background check.
- Must have a valid driver's license and proper vehicle registration.
IND 005-010