Hotel Manager
Job Summary:
We are seeking a dynamic Hotel Manager to oversee all aspects of our hotel operations. The ideal candidate will be responsible for managing staff, budgets, and ensuring exceptional guest experiences. As a Hotel Manager, you will play a crucial role in formulating strategies to drive revenue growth while maintaining high standards of service.
Duties:
- Oversee day-to-day hotel operations, including front desk, guest services, and housekeeping
- Develop and implement strategies to enhance guest satisfaction and loyalty
- Manage budgets effectively and optimize expenses to maximize revenue
- Lead and motivate staff to deliver outstanding customer service
- Ensure compliance with hospitality industry regulations and standards
- Handle guest relations and resolve any issues or complaints promptly
- Implement revenue management strategies to maximize profitability
- Supervise the recruitment, training, and development of hotel staff
- Utilize leadership skills to inspire teamwork and create a positive work environment
- Collaborate with various departments to streamline processes and improve overall efficiency
Skills:
- Proven experience in hotel management or related roles within the hospitality industry
- Proficiency in front desk operations, guest services, and revenue management
- Multilingual abilities are a plus for effective communication with diverse guests
- Strong customer service orientation with excellent interpersonal skills
- Knowledge of phone systems and other hotel technology tools
- Exceptional leadership qualities with the ability to motivate and guide teams
- Experience in guest relations to ensure exceptional service delivery
- Familiarity with revenue management techniques to optimize financial performance
Join our team as a Hotel Manager and be part of a rewarding environment that values excellence in hospitality. Full-time position with competitive benefits package available.
Schedule:
- Flexible shifts including days, evenings, nights, weekends, and holidays
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- On call
- Overnight shift
Ability to Relocate:
- Helena, MT: Relocate before starting work (Required)
Work Location: In person