Purpose of the role
· Reporting to and working with the Operations Supervisor, the Export Coordinator will work closely with customers, suppliers, and transport companies. The Export Coordinator is responsible for liaising between all parties to ensure an efficient operational service is provided.
Essential Duties and Responsibilities
· Manage the export process from start to finish.
· Maintaining records of inventory, sales, and other business operations activities for the company
· Coordinating with vendors to ensure that all materials are available for packaging or shipping
· Scheduling shipments through freight carriers or via ocean freight or air freight depending on the item’s destination
· Use the most appropriate method of communication when being the first point of contact being for all customers.
· Develop and maintain effective working relationships with key customers to develop more business opportunities.
· Obtain all necessary information to ensure correct measures are in place and customer needs are met.
· Liaise with vendors and transport companies to ensure all documents are received within the designated time frame.
· Liaise between Suppliers, Forwarders, and agents to obtain up to date shipment information.
· Resolving any issues that may arise during shipping process.
· Provide transport companies with the relevant information in advance to ensure customer delivery requirements are met.
· Ensure correct documentation is on file and act accordingly as set out in the standard operating procedures.
· Ensuring that all shipments are properly insured and documented for transportation.
· Keep shipping records up-to-date and accurate.
· Cover the import operations when required
· Any other duties as required by management for the smooth and efficient operation of the department.
The successful candidate will:
· Be a confident, organized team player.
· Have a strong customer-service background.
· Be a proficient computer user including the full Microsoft Office package.
· Be able to work in a busy environment, effectively prioritizing workload.
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Kissimmee, FL: Relocate before starting work (Required)
Work Location: In person