Looking for an experienced and talented Inside Sales and Customer Service Representative for one of the fastest-growing companies specializing in selling commercial furniture for the restaurant/hospitality industry. You will use your communication skills to cultivate strong relationships with leads and customers, from first contact until you close the deal. Ideal candidate will have strong communication skills both on phone and interpersonal working closely within the existing sales, marketing and support structure. Candidate must be a self-starter and highly organized.
You will also ensure proper after-sales service. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you.
Responsibilities
- Interaction with leads and existing clients, vendors, as well as internal support personnel via phone, chat and email
- Resolve and mitigate conflict
- Contact potential clients through cold calls and emails
- Identify client needs and suggest appropriate products
- Build long-term trusting relationships with clients
Requirements
- Sales tiger !!!
- Excellent communication skills
- Business acumen
- High energy
- Customer/Client Focus
- Leadership
- Results Driven
- Conflict/Problem Resolution
- Responsible
- Proven work experience as an Inside Sales and/or Customer Service Representative
- Hands-on experience with multiple sales techniques (including cold calls)
- Track record of achieving sales quotas
- Experience with CRM software (e.g. Magento)
- Working knowledge of Microsoft Word, Outlook, Excel, Google
- Prior experience in using E-commerce/Accounting packages is a big plus (specifically Magento and/or Sage/Peachtree)
- Prior experience in a commercial furniture industry a big plus
Additional Compensation:
Benefits:
Paid Training:
Management:
Schedule:
Job Type: Full-time
Pay: From $45,000.00 per year
Benefits:
- Paid time off
- Paid training
Experience level:
Weekly day range:
Work setting:
Experience:
- sales: 5 years (Required)
Education:
Location:
- Kenilworth, NJ (Required)
Work authorization:
Work Location: In person