Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting company products or services.
Duties:
- Respond to customer inquiries via phone, email, or in-person
- Provide information about products and services
- Process orders, returns, and exchanges
- Resolve customer complaints in a professional manner
- cash handling, audit registers and balance accounts
Skills:
- Strong customer service skills
- Ability to analyze and solve problems effectively
- Proficient in data entry and computer systems
- Excellent verbal and written communication skills in English
- Sales experience is desirable for upselling opportunities
- Familiarity with outbound calling techniques
If you are a motivated individual with a passion for delivering top-notch customer service and possess the skills mentioned above, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: From $15.00 per hour
Expected hours: 38 per week
Benefits:
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work setting:
Ability to Commute:
- Metairie, LA 70002 (Required)
Ability to Relocate:
- Metairie, LA 70002: Relocate before starting work (Required)
Work Location: In person