Become one of the stars behind the S.H.O.W. and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
THE JOB:
As a Front Desk Representative, you will welcome our guests, and by understanding their unique stories and needs, you will own the experience to create WOW moments and memories they will carry with them far beyond their stay with us.
THE STARTING RATE: $19.00
THE DAY-TO-DAY:
- Welcome guests to the property and the MGM Resorts family by providing memorable service, anticipating guest needs and responding to and resolving any guest complaints
- Deliver a seamless and professional experience managing early and late property arrivals/departures and walk-ins and with guest room check-ins and check-outs
- Enhance guest experience through offering upgraded accommodations where available
- Partner with Housekeeping and other related departments to meet guest expectations and special requests
- Ensure correct charges and credits are posted, collect payments, handle cash and credit transactions, and demonstrate responsibility in balancing all cash and cash equivalent transactions using property cash handling procedures
- Control and issue keys while promoting security, privacy, and confidentiality of all guests while providing a relaxing and hassle-free experience from start to finish
THE IDEAL CANDIDATE:
- Six (6) months experience in guest services focused role
- Six (6) months face-to-face guest service experience
- Proficient computer skills
- Knowledge of Learning Management Systems (LMS) platform
THE PERKS & BENEFITS:
- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
- Free meals in our employee dining room
- Free parking on and off shift
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
If you are ready to Join The Show, apply today!
Job Type: Part-time
Pay: $19.00 per hour
Benefits:
Schedule:
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Morning shift
- On call
- Overnight shift
Work setting:
Education:
- High school or equivalent (Required)
Experience:
- guest service: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
- Overnight Shift (Required)
Ability to Commute:
- Las Vegas, NV 89109 (Required)
Ability to Relocate:
- Las Vegas, NV 89109: Relocate before starting work (Required)
Work Location: In person