Bodyshop Estimator or Trainee - Kearny Mesa Chevrolet
Non-exempt
Job Summary:
The Automotive Collision Estimator is responsible for writing body shop damage estimates, negotiating with insurance adjusters, and completing billing and other shop income related activities. The Estimator is also responsible for overseeing the repairs of a damaged vehicle to its completion.
Supervisory Responsibilities:
None
Essential Functions:
- Provide excellent customer service to internal and external customers at all times.
- Promote an understanding of, and strong commitment to client satisfaction.
- Maintain up to date technical knowledge sufficient to effectively communicate with clients and staff of body shop department.
- Apply ethical selling techniques and comply with all applicable company and legal requirements controlling vehicle repairs.
- Thoroughly and accurately diagnosing damage by questioning client about vehicle performance and visual inspection.
- Identify additional service sales opportunities and obtain client agreement to purchase.
- Accurately quoting prices for all repairs before work is conducted; identifying means of payment/gain credit approval; and obtaining client signature on repair order.
- Continually monitoring work progress to assure timely completion.
- Inspect and testing work to assure quality and completeness.
- Notify client of completed repair in timely manner, explaining repair(s) and answering client questions, and escorting client to vehicle.
- Aid in the daily activities of the shop including communications with technicians, painters, other departments within the dealership, insurance company representatives, parts wholesalers, and customers.
- Maintain satisfactory attendance.
Perform other related duties as assigned.
Qualifications:Minimum Qualifications:
- High school diploma or equivalent.
- Valid Driver’s License and safe driving record; required to have a California within 30 days.
Ability to lift up to 15 pounds.
- Ability to perform all essential functions of the job description.
Preferred Qualifications:
Physical Demands:
- Regularly stands, walks, sits; uses hands; reaches with hands and arms; talks and hears. Occasionally climbs or balances; stoops, kneels, crouches, or crawls; lifts up to 15 pounds.
Work Environment/Noise:
Noise level is moderate.
Our employees are offered competitive pay, medical, dental and vision plans, health savings accounts (HSA), flexible spending accounts (FSA), paid holidays and vacation, short and long-term disability, company sponsored life insurance, 401(k) retirement plan, vehicle purchase, service and parts discounts, employee assistance plans (EAP), and more!
Sunroad is committed to providing reasonable accommodations to qualified individuals with disabilities to ensure equal employment opportunities and access to all programs, services, and activities. If you require accommodations to participate in the application process or to perform the essential functions of the job, please contact the HR Department to discuss your needs confidentially. We will work with you to identify appropriate accommodations based on your specific circumstances and in compliance with applicable laws.
We are an Equal Opportunity Employer (M/F/D/V) and maintain a drug-free workplace. If you receive an offer of employment, it will be a conditional offer contingent on the successful completion of a pre-employment drug screen and background check.
Sunroad is an Equal Employment opportunity and Affirmative Action Employer. We are committed to providing equal opportunity in all of our employment practices, including selection, race (including traits historically associated with race such as hair texture and protective hairstyles such as braids, locks, and twists); religion; religious creed; religious dress/grooming; color; age (40 and over); sex; sexual orientation; gender; gender identity (meaning a person’s identification as male, female, a gender different from the person’s sex at birth, or transgender); gender expression (including a person’s gender-related appearance or behavior, whether or not stereotypically associated with the person’s sex at birth); national origin; ancestry; citizenship status; uniform service member status; military or veteran status; marital status; pregnancy; childbirth; medical conditions related to pregnancy, childbirth, or breast feeding; medical condition (including cancer related or HIV/AIDS related); handicap; physical disability; mental disability; genetic characteristics; genetic information; or any other protected status in accordance with the requirements of all federal, state and local laws. Our Equal Employment Opportunity Policy applies equally to interns and volunteers.