Education:
Experience/Skills:
- Two years of experience in Customer Service (preferably in the health care industry).
- Strong customer service background.
- Familiarity with case documentation practices.
- Familiarity with foundations and practices of public health, Medical Care Organization and Delivery.
- Demonstrated ability to handle multiple ongoing department requests.
- Ability to work under minimal supervision and ability to meet deadlines.
- Must be fluent in verbal and written Spanish and English.
- Excellent organizational and communication skills.
- Excellent communication and interpersonal skills.
- Ability to exercise mature and independent judgment.
- Typing skills.
- Must comprehend, and comply with all regulatory requirements for Nonemergency Medical and Non-Medical Transportation Services.
Physical Requirements:
- Prolonged periods of sitting.
- Extensive telephone use may be required.
- May be required to work evenings and/or on weekends.
Community Health Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment based on any protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and trainings. Community Health Group makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, see Personnel Policy 3101 Equal Employment Opportunity/Affirmative Action.