As a proven local family dentist office, we believe a smile says 1,000 words and after all, your smile says a lot about who you are. It exemplifies your confidence and your self-esteem. It is our goal for you to be proud of your smile. For this reason, we offer state-of-the-art equipment, powered by a friendly and caring team. Our cosmetic dentistry and dental implant services can help your smile sparkle. The local dental professionals at Prairie Rock Dental can help beautify your smile and even your outlook on life. Regardless of whether you're needing a root canal, dental crown, or simple teeth whitening, our team can help great smiles come easily.
To learn more about our office, check out our website here: www.prairierockdental.com
Job Description
Our dental front office associates are the heart of our practice – they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have:
- Work Life Balance (Monday 8:30am-5pm, Tuesday-Thursday 7am-4pm)
- 3 weeks PTO (*CA/MN* 3 Weeks Collective Paid Time Off) & 8 Paid Holidays
- Paid Parental Leave
- Medical/Vision/Dental Benefits
- 401k Match
- Professional Growth and Career Advancement Opportunities
Key Responsibilities
- Build and maintain productive schedules for our doctors and hygienists
- Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients
- Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing
- Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment
- Assist patients with understanding their treatment plan and increase dental case acceptance
- Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices
- Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary
Qualifications
- Customer service experience
- Dental office experienced (preferred)
Additional information
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Working Environment & Physical Requirements
Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person