A growing home care agency is seeking reliable and professional On-Call Coordinators to manage our emergency hotline, ensuring continuous and compassionate care.
This is a remote position that requires coming into the office once/month for meetings. Apply now and become a vital part of our healthcare team!
Responsibilities:
- Respond promptly to all calls coming into the emergency hotline during evenings, weekends, and holidays.
- Address and resolve any urgent client or caregiver issues.
- Ensure proper documentation and communication of all client and caregiver interactions.
- Maintain compliance with company policies, procedures, and regulatory requirements.
Qualifications:
- Strong understanding of home care services and client needs.
- Excellent organizational and time management skills.
- Effective communication and interpersonal skills.
- Ability to work independently and make prompt decisions in emergency situations.
- Strong attention to detail for accurate and timely reporting.
Why Join Us?
- Competitive compensation and benefits
- Remote work environment.
- Opportunity to make a significant impact by providing essential support to patients during off-hours.
- Supportive and collaborative team environment
About Us:
Hamaspik HomeCare provides a variety of homecare services in the comfort of the patients’ homes. From modest beginnings in 2001 with a select few individuals, we have grown to accommodate thousands of people in need. From the shores of Long Island to the Catskills Region, Hamaspik HomeCare has garnered an impressive reputation as the homecare agency of choice. Licensed by the NYS Department of Health and accredited by the Joint Commission, Hamaspik HomeCare has become known for its legendary support and extraordinary caring. As a member of NYSHA, we are an integral part of its aim to provide health and human service assistance to all New Yorkers.
Job Type: Full-time
Pay: $23.00 - $28.00 per hour
Benefits:
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
Schedule:
Work setting:
Location:
- Spring Valley, NY (Preferred)
Work Location: Remote