Looking for outgoing associates who love to provide excellent customer service!
At the La Quinta Inn & Suites San Francisco Airport West we strive to ensure that all of our guests have exceptional stays. It is our goal to exceed the expectations for all of our guests. We want every guest to know that we genuinely care about them and their stay. Ensuring that our guests will return to our property when their travel plans bring them back to the area is our goal.
We currently have 1 part-time Front Office position available for outgoing individuals.
Applicants should be sure to be available on weekends and holidays.
Job Description
- Warmly greet every guest when they enter the lobby
- Organize, confirm and process guest check-ins and check-outs
- Secure payment, verifying and adjusting billing as needed
- Provide guests with room and hotel information, directions, amenities and local interests
- Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff
- Coordinate with Housekeeping to track readiness of rooms for check-in
- Complete cashier and closing reports, counting the bank at the end of each shift securely
- Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager.
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
- Communicate any emergency, lost item or theft to proper security staff and/or authorities
- Comply with quality assurance expectations and standards.
- Keep contingency lists in case of emergency and communicate any necessary messages
Our team members are what make us stand out from the other hotels in the area. Our associates feel as welcome as our guests are. We value our team members and make sure that they are recognized for the outstanding service that they regularly provide to our guests.
Attributes of our Team Members
- People oriented
- Outgoing
- Detail oriented
- Aimed to exceed the expectations of our guests
This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Am shift 7A-3p and the PM shift 3P-11P would be worked.
Pay will be based on previous experience.
Job Type: Part-time
Pay: $17.00 - $18.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Weekends as needed
Work setting:
Experience:
- Hotel: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: In person