The Driver position is responsible for ensuring goods, products and items are transported from designed and assigned locations in a safe, timely, and efficient manner, while also ensuring high levels of customer service are applied in the transport of goods, products and items.
Essential Duties & Responsibilities:
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Delivers a wide variety of items to different addresses using different routes from one location to another location.
- Follows assigned route and time schedules for transport, delivery, and/or retrieval of goods, products and items.
- Exercises sound judgment and decision making upon receiving notifications and/or instructions to divert from originally planned route and time schedule due to circumstances including, without limitation, change in customer requirements, weather conditions, order and/or motor vehicle operability.
- Fulfills customer orders, or otherwise assists personnel in customer order fulfillment prior to dispatching of driving delivery of good, products and items to the customer.
- Loads, unloads, prepares, inspects and operates motor vehicle used in the performance of duties in a safe, efficient and law compliant manner.
- Inspects all goods, products and items to be transported and upon delivery of transport to ensure all goods products and items ordered by customer are present and in acceptable and appropriate condition in accordance with company standards.
- Asks customers for feedback on provided services, addresses general and routine questions and issues from customers, and escalates non-routine and complex questions, issues and matters to appropriate company management personnel.
- Completes logs and reports timely, accurately and completely, and submits these documents to appropriate company personnel.
- Enters and documents driving and delivery activity in appropriate systems accurately, timely and completely.
- Adheres to federal and state Department of Transportation regulations and safety standards, as applicable.
- Adheres to all applicable local and state roadway motor vehicle operation regulations.
- Reports safety related incidents promptly to appropriate company personnel and provides all pertinent information to designed company personnel in a timely, accurate and complete manner.
- Contributes ideas on ways to improve or optimize warehousing procedures.
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Consistently displays integrity, responsibility, accountability, teamwork and ethics.
- Performs assigned job duties and responsibilities in accordance with company policies, procedures and standard practices.
- Performs other duties as assigned.