Job Title: Usher with Fireguard Certification
Overview
Join our team at the incredible Baloon story immersive experience in NYC as a dedicated Usher with Fireguard Certification. You'll play a pivotal role in ensuring exceptional guest experiences at our venue. If you're passionate about hospitality, customer service, and creating memorable moments for guests, we want to hear from you.
Duties
- Welcome guests warmly and provide friendly assistance upon their arrival at the venue.
- Guide guests as they navigate through the museum, providing information and answering questions about exhibits and displays.
- Monitor and maintain cleanliness and organization in public areas of the museum.
- Respond promptly to guest inquiries, providing accurate information about the museum and events.
- Assist in crowd control to ensure guest safety during events and busy periods.
- Collaborate with other staff members to ensure smooth operations and excellent guest service.
Requirements
- Fireguard certification or relevant experience is beneficial. If need be we can cover the expense of fireguard certification.
- Preferred experience in hospitality, customer service, or related fields.
- Strong interpersonal skills with the ability to engage effectively with guests of all ages and backgrounds.
- Ability to navigate through the museum and provide information on exhibits.
- Excellent conflict management abilities to handle challenging situations calmly and professionally.
- Ability to work in a fast-paced environment while maintaining a positive attitude.
- Flexibility to work evenings, weekends, and holidays as required.
If you're enthusiastic about delivering top-notch guest services and thrive in a dynamic environment, we encourage you to apply for the Usher position. Join our team and help create unforgettable experiences for our guests at Baloon Story NYC
Job Types: Full-time, Part-time, Temporary, Contract, Seasonal
Pay: From $17.50 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Schedule:
- Day shift
- Monday to Friday
- Morning shift
- Weekends as needed
License/Certification:
- Are you fireguard certified? (Required)
Work Location: In person