MDI Imaging & Mail is a full service direct mail production firm located in Cascades, VA. We provide 4-color printing, comprehensive data processing, high-speed laser/inkjet personalization, and a wide range of domestic and international mailing services. As a one-stop-shop, we partner with our clients to handle all aspects of their mailings, from creative inception to delivery.
Reports to: Lettershop Manager
Works closely with: Account Managers, Assistant Lettershop Manager, Warehouse personnel, DP, Laser Bindery and Inkjet personnel.
Job Overview:
MDI Imaging and Mail is seeking a dedicated and detail-oriented Lettershop Supervisor to oversee and manage all lettershop operations during a shift. The ideal candidate will ensure the efficient and timely completion of mail preparation, maintaining high standards of quality control, and adherence to company policies and procedures.
Roles and Responsibilities:
· Ensure Timely Mail Delivery:
- Ensure all mail scheduled for the Post Office meets the delivery deadline.
- Schedule and coordinate comingle pick-ups.
· Quality Assurance:
- Conduct quality control checks during each phase of production.
- Verify all jobs are signed off at the beginning of each shift and monitor quality throughout production.
- Ensure each operator has an insertion sample and access to the job jacket before starting production.
· Supervision and Training:
- Supervise all lettershop operations during the shift.
- Educate employees on proper log-in and log-out procedures.
- Train new employees on job procedures and quality standards.
- Assure all operators are following established job procedures.
· Administrative Duties:
- Maintain accurate accounting logs of metering and stamp usage.
- Provide accurate updates and maps to shift managers.
- Assist in the planning of production for maximum efficiency.
- Enforce company policies and procedures.
· Communication:
- Update the Lettershop Manager with any policy enforcement issues on the shift.
- Send accurate and timely updates to shift managers.
· Other Duties:
- Perform postal clerk duties as needed.
- Other duties as assigned by the management.
- Will have to work some weekends and potential second shifts
Requirements:
- Ability to read, write, and speak English. Bi-lingual with Spanish is a BONUS
- Must be tactful, self-motivated, and use time wisely.
- Punctual and reliable in attendance.
- Well-organized and able to maintain focus through interruptions.
- Availability to work overtime if necessary.
- Physical ability to lift 25 pounds and work in a variety of conditions.
How to Apply:
Interested candidates should submit their resume to joew@mdimail.biz to apply. Please include "Lettershop Supervisor Application" in the subject line. Or call (703) 433-1200 and ask for Joe Williams, Kurt Nordstrom, or Lani Miller
About MDI Imaging and Mail:
MDI Imaging and Mail is a leader in providing comprehensive mailing and imaging solutions. We pride ourselves on our commitment to quality, efficiency, and customer satisfaction. Join our team and contribute to our mission of delivering excellence in every mailing project.
MDI Imaging and Mail is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Compensation package:
Schedule:
- 10 hour shift
- 8 hour shift
- Evening shift
- Monday to Friday
- Overtime
- Rotating weekends
Experience:
- Manufacturing: 1 year (Preferred)
Language:
Ability to Commute:
- Sterling, VA 20166 (Required)
Work Location: In person