Overview:
The Intake Scheduling Specialist role at RiverSpring Health Plans by RiverSpring Living, a world-renowned long-term care organization located in Riverdale - North Bronx, will be Under the supervision of the Manager of Intake. The Intake Scheduling Specialist processes referrals; explains the program(s) and their benefits to potential enrollees and their families; addresses Medicaid issues of potential enrollees to Entitlement department and timely follows up on their resolution; schedules RNs visits, communicates to referral source about status of referrals; assures accuracy of data entry and demographic updates; provides office assistance to Intake/Outreach department; performs related duties as assigned.
Responsibilities:
Responsibilities for the role may include processing all incoming referrals for the relevant plan. Will act as a resource of information about RiverSpring Health Plans and their services to the consumers/families and the outside agencies and staff. Verify Medicaid eligibility for all potential enrollees and address any Medicaid eligibility issues with the Entitlement Department.
Qualifications:
High School Diploma or equivalent. College degree preferred 2 years recent work experience in health care setting. Excellent verbal and written communicational skills. Bilingual Chinese required. Ability efficiently use necessary computer software applications (i.e. Excel, Word, and Outlook)
Compensation: Min. $27.4725 hourly - Max. $30.2197 hourly
Our staff are our greatest asset and as such we offer an excellent and comprehensive benefits package which includes:
HEALTH & INSURANCE BENEFITS*
Medical and Prescription Drug
Company-Paid Dental
Company-Paid Vision
Company-Paid Life Insurance and Accidental Death & Dismemberment
Company-Paid Short-Term Disability
Company-Paid Long-Term Disability
Health Care Flexible Spending Account
Dependent Care Flexible Spending Account
Employee Assistance Plan
Additional Life Insurance options for the employee and family members
Additional Disability options
403(b) Plan, with a generous employer contribution
TIME OFF BENEFITS*
Holidays
Personal Days
Sick Days
Vacation
ADDITIONAL BENEFITS*
Bereavement Days
Cell Phone Discount Plan
Commuter Plan
Jury Duty Days
Marriage Days
Pet Insurance Discount Plan
Tuition Assistance
Wellness Programs
Years of Service Awards
This information is subject to change and it is not meant to be a comprehensive explanation of our employee benefits. The benefits contained in this benefit summary could change at any time without notice.
EOE