Description:
America's Auto Auction - Corpus Christi is looking for an outstanding General Manager. The GM responsible for overseeing all aspects of our auto auction operations. You will lead a team of dedicated managers and employees, manage daily operations, and ensure the efficient and profitable running of our auction facility. This is a important leadership role that requires exceptional organizational and communication skills, strategic thinking, and a passion for the automotive industry.
Responsibilities:
What You Will Do:
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Provide strong leadership and direction to the auction team, including sales, administrative and auction operation employees.
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Develop and implement strategic plans to achieve sales and earnings targets, increase market share and maximize profitability in coordination with the Senior Leadership Team.
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Manage and optimize the auction process, ensuring efficient operations from vehicle intake to sale settlement.
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Building and maintain relationships with key stakeholders, including buyers, sellers, commercial accounts, and industry partners to expand the auction’s customer base and drive business growth.
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Support end-to-end solutions for all customers in physical auction lanes and on digital formats.
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Facilitate customer complaint resolution in a courteous, cordial manner.
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Monitor industry trends and competitor activities and be adaptive.
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Ensure compliance with all legal and regulatory agencies related to vehicle auctions and local licensing.
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Implement and maintain effective inventory management practices.
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Oversee company Safety policies.
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Develop a highly efficient, customer service-oriented team through ongoing communication, skills training, all while fostering a positive work culture.
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Foster a positive, customer-focused, strong morale, high performance team.
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Oversee financial performance, including budgeting, forecasting and cost control.
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Identify areas of improvement and implement process enhancements.
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Review and understanding of monthly financial statements, managing revenue, controllable expenses, and profitability.
This auction does approximately $467,000 in EBITDA, 4 lane auction with 20 employees.
Requirements:
- Excellent leaderslhip and team management skills
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Proven experience in an upper management role at an Auto Auction
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In-depth knowledge of physical car auction processes, market dynamics and industry trends.
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Solid understanding of financial management principles, budgeting and revenue generation.
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Proficiency in using auction management software, CRM systems, and other related tools.
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Strategic thinker with strong analytical and problem-solving abilities.
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Exceptional communication and interpersonal skills, with the ability to motivate and inspire.
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Excel in a fast-paced, high-energy environment.
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Detail oriented, forward thinking, sales and customer centric focused.