Automotive Parts Advisor - Essential Duties
- Assists all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner.
- Informs customers of companion part requirements and specials and ensures that the customer is exposed to the full product line.
- Answers phone calls, providing price quotes and other information.
- Provides high level of service to internal and external customers.
- Pulls and fills orders from stock.
- Notifies parts manager of out-of-stock parts or shop materials that need immediate attention.
- Locates out-of-stock parts from outside source and submits an emergency order, if necessary.
- Notifies the service advisor and the customer when special ordered parts have been received.
- Follows up on back-ordered parts.
- Makes sure all internal requests for parts are billed on service repair order.
- Participates in all training programs that are made available.
- Keeps current on new products and product updates.
- Participates with the parts manager in maintaining a lost sales tracking program.
- Maintains professional appearance.
Experience:
· Must have a minimum 18 months automotive retail parts experience
· Must have knowledge of automotive mechanics
· Must be computer literate, able to problem solve and be able to work well with the public and fellow employees.
· Must be 18 years of age, have a valid and clean drivers license
· Must submit to a criminal background check before hire
Benefits:
- Health Ins after 60 days of employment
- Dental & Vision available after 90 days of employment
- 401K available after one year of employment
- Paid vacation after one-year employment
Job Type: Full-time
Pay: From $2,500.00 per month
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Monday to Friday
- Weekends as needed
Experience:
- Automotive Retail Parts Sales: 2 years (Required)
- Automotive Service: 1 year (Required)
License/Certification:
- Driver's License (Required)
Work Location: In person