```Duties```
- Perform night audit functions to ensure the accuracy and completeness of financial transactions
- Verify the accuracy of guest accounts by balancing daily revenue and expense transactions
- Prepare and distribute daily reports to management and other departments
- Handle guest inquiries, requests, and complaints in a professional and timely manner
- Assist with the check-in and check-out process as needed
- Maintain a clean and organized front desk area
```Skills```
- Night audit experience in a hospitality setting is preferred
- Strong knowledge of hospitality management principles and practices
- Bilingual skills (English and another language) are a plus
- Proficient in operating phone systems and handling guest services
- Excellent communication skills with a focus on phone etiquette
- Multilingual abilities to assist guests from diverse backgrounds
- Strong guest relations skills to provide exceptional customer service
Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned by their supervisor.
Job Type: Full-time
Pay: From $13.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Free parking
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Night shift
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person