Job Summary
Under general supervision, this position is responsible for general office support for the external sales team and providing excellent customer service, to maximize the sales of Graniterock Products and are in alignment with Graniterock’s Strategic Priorities and business objectives.
Essential Job Accountabilities
- Comply, understand, and promote safety initiatives to ensure “Safety Before All Else.”
- Provide world-class customer service while responding to customer requests, identify needs, create solutions, and assist to ensure a smooth sales process.
- Coordinate and support field sales team members by entering quotes, sales documents, and information to ensure business objectives are met.
- Review prebilling transactions for accurate invoicing to customers.
- Assist in tracking and reporting on backlog and sales data for Aggregate, Concrete, Hot Mix Asphalt, and Transportation.
- Facilitation of certified payroll requirements.
- Coordinate with business partners to ensure product availability to meet customer needs and orders.
- Admin support at remote site(s) including data entry, filing, and operations support.
- Provide backup assistance to branch weighmasters at various branches when necessary.
Education and Work Experience
- High school diploma or equivalent.
- 2 years customer service experience preferred.
- 1+ year general office experience desired.
Required Knowledge, Skills and Abilities
- Professional phone manner, strong listening/memory skills and the ability to work effectively in a team environment are essential.
- Microsoft office skills
- General math skills required
- Ability to solve problems and provide solutions
- Able to organize billing and inventory.
- Ability to work flexible hours as needed.
- Bilingual English/Spanish, desired
Equal Opportunity Employer
Please visit www.graniterock.com to apply online
Job Type: Full-time
Pay: $24.57 - $31.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Shift:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
Work Location: In person