Customer Service & Sales - Proactively approaches customers in a friendly manner to engage, determine needs and help them make buying decisions about desired product
. - Shares product knowledge and application techniques with customers to generate interest and close the sale
- Suggests additional products to customers to increase the basket size - Introduce customers to Beauty Virtual tools.
- Meets or exceeds prescribed sales goals and productivity standards
- Promotes Find More with customers to drive sales and enhance customer experience - Actively engages customers to support the company’s Instant Credit Application Process - Actively engages customers with JCP Rewards and gift card programs
- Listens to customer issues in a calm and agreeable manner to resolve problems - Understands the local beauty industry competitive landscape and what products / services they offer
- Proactivley supports diverse and inclusive brands in stores that enable us to deliver an exceptional customer experience Checkout Standards
- Completes Point of Sale checkout processes including returns and re-ticketing merchandise - Assists with signing and merchandising standards at department checkout counter - Utilizes Mobile Warrior when necessary to support line management
- Proactively calls for assistance when additional help is needed at checkout - Notifies leadership when checkout supplies are running low; assists with replenishment of supplies General Operations
- Takes personal action to replenish products from shipments, stockrooms, and understock including not-for-resale items such as tester strips, applicators, tissue, etc., while ensuring core standards are maintained -
Participates in product tester creation and management including cleaning process - Conducts sales floor recovery processes to ensure an organized, clean, and hygienic store environment is maintained and set to core standards
- Participates in Merchandise Transfer Out (MTO), Return to Vendor (RTV), Mark Out of Stock & Destroy (MOSD) and Expired Product processes - Participates in inventory processes such as cycle counts, stock ledger updates, radio frequency identification scans, and annual inventory, etc
- Completes pricing and signing processes within Beauty department; stays abreast of company beauty marketing efforts
Job Types: Part-time, Temporary
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends only
Work Location: In person