The Analyst, US Fund Operations will be responsible for the oversight of DoubleLine Funds Transfer Agent and other service and data providers. This person will work with internal teams to analyze and improve processes, while supporting the operations of DoubleLine Mutual Funds, ETFs and other commingled fund products. The role includes daily operational support of commingled fund cashflows, overseeing the transfer agent’s service levels and the development/improvement of operating models and technology. The US Fund Operations team partners closely with transfer agents, vendors, intermediaries as well as internal teams such as Trade Management, IT, Legal, Compliance, Risk and Global Relationship Management team.
Job Functions
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Responsible for the day-to-day relationship and oversight of the firms Funds Trust third party Transfer Agent (TA) and other service providers.
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Investigate and resolve day-to-day operational items relating to TA functions and identify and implement process improvements and draft procedures.
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Support internal teams with commingled fund reporting and data needs related to TA services.
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Work with Fund Intermediaries and a contributing member to the Intermediary Oversight Group.
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Identify and implement new projects both internally and with external service providers.
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Assist ETF Capital Markets and overall ETF operations processes in a support function.
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Assist with sales data maintenance oversight and reporting to Sales and Relationship teams.
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Minimum of 2 years of experience supporting Operations or a related function in the financial services industry.
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Understanding of transfer agency operations, including DTCC/NSCC Mutual fund processing and intermediary oversight.
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Working knowledge of financial business operations preferred.
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General understanding of financial sales data preferred.
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Overall ETF services knowledge and experience preferred.
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Advanced user of Microsoft Excel including ability to write macros.
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Excellent interpersonal, written, and verbal communication skills.
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Team-oriented and possess strong integrity and professionalism.
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Organized and able to track and prioritize multiple tasks.