Job Summary:
Chino Care ADHC is seeking a dedicated and organized Administrative Assistant to join our team. The ideal candidate will provide exceptional administrative support, ensuring smooth and efficient operations within our facility. This role requires excellent customer service skills, attention to detail, and the ability to manage multiple tasks simultaneously.
Responsibilities:
- Provide excellent customer service to all enrolled participants and potential participants.
- Maintain accurate general information for all participants and input data into TurboTAR and participant chat systems. Ensure information includes physician’s address, phone number, emergency contact, payers, etc.
- Assemble admission packets and manage CACFP eligibility enrollment.
- Verify Medi-Cal eligibility status for all current participants on the 1st of each month.
- Maintain a copy of current participants’ emergency contacts.
- Maintain accurate attendance records for all current participants for billing purposes.
- Input participant attendance into the TurboTAR billing system daily after all participants are accounted for and submit claims to managed care companies accordingly.
- Maintain monthly reassessment and quarterly listings and provide these to all departments.
- Maintain all food program records and ensure meal count accuracy.
- Prepare reports and complete other miscellaneous clerical tasks as requested by the administrator and program director.
- Coordinate with RD, LCSW, OT, and PT for new initial assessments.
- Manage and process participant enrollments, ensuring all documentation is complete and accurate.
Qualifications:
- Bachelor’s degree required
- Previous experience in an administrative role, preferably in a healthcare setting.
- Proficiency in Microsoft Office Suite and experience with TurboTAR or similar systems preferred
- Strong organizational skills and attention to detail.
- Excellent communication and customer service skills.
- Ability to handle sensitive information with confidentiality.
- Ability to multitask and manage time effectively.
Chino Care ADHC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Expected hours: 35 per week
Benefits:
- Health insurance
- Paid time off
Schedule:
Language:
- Cantonese/Mandarin (Required)
Work Location: In person