Veterans encouraged to apply
No prior automotive industry experience is required to apply!
The Express Technician is the backbone of a dealership's quick service department, efficiently performing routine maintenance and repairs on vehicles. You'll play a vital role in keeping customers happy by providing fast, accurate, and high-quality service.
Responsibilities:
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Routine Maintenance and Inspections:
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Perform multi-point inspections, identifying potential issues and preventative maintenance needs.
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Change engine oil and filters according to manufacturer specifications.
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Rotate and balance tires, checking air pressure and tread wear.
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Top off or replace fluids (coolant, windshield washer fluid, etc.).
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Perform other express services like battery checks, wiper blade replacements, and air filter changes.
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Document all completed services and identified issues on repair orders.
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Customer Service:
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Interact with customers in a friendly and professional manner.
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Explain service recommendations clearly and concisely, obtaining customer authorization before proceeding.
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Provide estimated wait times and keep customers informed of service progress.
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Address customer concerns promptly and professionally.
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Technical Skills and Safety:
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Possess a strong understanding of basic automotive maintenance procedures.
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Work efficiently and accurately, adhering to manufacturer specifications and safety protocols.
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Use a variety of diagnostic tools and equipment effectively.
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Maintain a clean and organized work area.
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Additional Responsibilities:
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May assist with preparing vehicles for service (removing floor mats, placing protective covers, etc.).
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May stock and maintain service supplies.
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Contribute to a positive and efficient work environment within the service department.
Qualifications:
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Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity.
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Valid driver's license with a clean driving record.
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Minimum of 6 months to 1 year of experience in automotive repair or a related field (preferred).
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Strong understanding of basic automotive systems and maintenance procedures.
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Ability to follow manufacturer service specifications and safety guidelines.
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Excellent mechanical aptitude and the ability to learn new skills quickly.
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Manual dexterity and the ability to perform physical tasks (lifting, bending, reaching).
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Good communication and interpersonal skills to interact effectively with customers.
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Ability to work independently and as part of a team in a fast-paced environment.
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Automotive Service Excellence (ASE) certifications a plus.
Benefits of Working at Swickard:
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Career Path – Swickard isn’t just a J-O-B. You’ll learn and grow into different roles and be able to take on new leadership responsibilities.
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Open Service Appointment Schedule – customers schedule service appointments with us when it’s convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team.
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Progressive pay plans: As your tenure increases and you complete more certifications, we’ll pay you more!
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Paid manufacturer training – we’ll pay to help you gain new certifications and advance your career with some premier manufacturers.
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Mentorship – new technicians are paired with an experienced team member for ongoing mentorship and training.
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We are an Equal Opportunity Employer and value diversity and inclusion at our company.
Competitive benefits package:
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Insurance: medical, dental, vision, life and pet insurance
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Optional disability coverage
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401k plan – invest in your future.
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PTO and paid holidays
About Us
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We were founded in 2014 by Jeff Swickard in Wilsonville, OR.
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We’re a hospitality company that happens to sell cars, parts, and service.
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We are a team. Everyone plays a role in our success.
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Culture: We want to be our customers’ favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work!
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Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more.
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We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News.
Most people have a stressful experience buying or servicing their car. It shouldn’t be that way. We’re looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn’t just what we do, it’s who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes?
To all recruitment agencies: Swickard does not accept agency resumes. Do not forward resumes to our careers alias or other Swickard employees. Swickard is not responsible for any fees related to unsolicited resumes.