We are a family based company seeking a highly professional Service Dispatcher. College degree is preferred. This is a fast paced environment and requires this person to think quickly and multi-task. We look forward to adding a member to our team that is dedicated and hard working. The position is full time; consistent attendance is mandatory. This job requires a person to be dedicated to coming to work M-F no later than 7:50 to start answering phones by 8am. This is a demanding position, applicant must be highly alert to details and able to recall information on the spot. A minimum industry experience of 3 years is recommended for this position.
Our new office representative will possess the following qualities:
-Timely and Reliable
-Detail oriented
-Self-motivated
-Goal driven
-Works well with others
-Follows directions
-Maintains a clean work space
-Professional demeanor with phone etiquette
The position requires the following capabilities:
- Computer skills (Excel, Word Document, email servers, Quickbooks)
-Answer incoming phone calls with professional attitude and handle accordingly
-Dispatch incoming service calls to technicians in a timely and accurate manner
-Keep record of requested parts on order and warranty orders
-Check and respond to incoming emails in a timely manner
- Professional and articulate writing skills
- Record purchase orders
Pay will be based upon experience and skill set.
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person