Job Overview:
We are seeking a skilled Service Writer to join our team. The ideal candidate will have a strong background in automotive services and customer service, with the ability to communicate effectively with clients and technicians.
Responsibilities:
- Interact with customers to determine their automotive service needs
- Provide accurate estimates for repairs and maintenance
- Coordinate service appointments and ensure timely completion of work
- Communicate service recommendations clearly to customers
- Upsell additional services or products as needed
- Maintain detailed records of customer interactions and transactions
- Collaborate with mechanics and technicians to ensure quality service delivery
Experience:
The ideal candidate should possess the following skills:
- Experience in brake repair, tire service, and automotive diagnostics
- Proficiency in auto estimating and sales techniques
- Knowledge of auto service management practices
- Ability to upsell products or services effectively
- Familiarity with air brake systems and alignment procedures
Requirements:
- Previous experience in a similar role within the automotive industry
- Strong communication and customer service skills
- Ability to multitask and work in a fast-paced environment
- Knowledge of automotive repair terminology and procedures
If you meet these requirements and are looking to join a dynamic team, we encourage you to apply for the Service Writer position.
Job Type: Full-time
Pay: $60,000.00 - $120,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Shift:
Work Location: In person