Creates friendly, safe, and welcoming environment for Museum visitors, staff and patrons.
· Watches for and reports irregularities, such as fire hazards, leaking pipes, unsecured windows and doors.
· Redirects infractions such as bringing unauthorized items into the museum, touching artwork, or violations of other museum rules.
· Continually patrols the museum, ensuring museum security protocols, protecting the building and its contents from potential losses, theft or vandalism.
· Engages with staff and visitors, answering general questions, etc.
· Provides crowd control and security for major museum events or programs as scheduled.
· Handles emergencies, reporting to the appropriate personnel or safety officials. Provides first aid and CPR as needed.
· Cooperates with police, fire and other authorities in resolving issues affecting the Museum.
Assists in monitoring security video surveillance system.
Assists facilities in pre-event setup, after event cleanup and removal of equipment.
Oversees objects, assets, and equipment safety and security.
Participates in ongoing emergency, health and safety training, and anti-bias awareness education.
Provides excellent customer service and assists visitors and patrons by providing directions to various parts of the building or grounds.
Demonstrates awareness and sensitivity to unconscious cultural or racial bias as relates to visitor identity groups. Supports all safety protocols as required.
May perform custodial duties, as needed.
Job Type: Part-time
Pay: $19.00 - $20.00 per hour
Experience level:
Schedule:
Experience:
- Customer service: 2 years (Preferred)
Ability to Commute:
- Stockbridge, MA 01262 (Required)
Ability to Relocate:
- Stockbridge, MA 01262: Relocate before starting work (Required)
Work Location: In person