SUMMARY:
As a liaison between the Customer and our Service Department, you are one of the most important and influential members of our team! It is imperative that you strive to provide excellent customer service, excellent communication skills, and an excellent attitude to the team every day!
BENEFITS:
- Paid Professional Service Advisor Training
- Medical
- Dental and Vision Benefits
- 401K and Retirement Plan
- Paid Vacation
- Great Atmosphere
- Competitive Pay
QUALIFICATIONS:
- Great Attitude
- Desire to Learn, Grow, and Develop
- Strive to be Excellent
- Love Working with People
- Enjoy Fast Paced Environment
- Customer Service Experience Preferred
- Basic Mechanical Aptitude Preferred
JOB DESCRIPTION:
As a Professional Service Advisor, you are the face of our dealership. You act as a liaison between the customer and our service department. You will be scheduling appointments and working directly with 12-15 customers every day. You are responsible for, first, making a great first impression to the customer by meeting and greeting customers in our Service Drive with a smile on your face. You will then listen to and confirm your understanding of the customers primary concern while advising them on their vehicle’s necessary repair and maintenance needs. Throughout the customer’s visit, you will keep them informed of their vehicle’s repair status and communicate between them and your technicians. The customers are to be kept informed of any and all repair and maintenance needs that may arise, as well as advise and educate them of what is needed to maintain a safe and reliable vehicle.
Benefit Conditions:
- Only full-time employees eligible
Paid Training:
Management:
Work Remotely
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Day range:
- Monday to Friday
- No weekends
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Experience:
- Customer Service: 1 year (Required)
- automotive service writing: 1 year (Required)
Work Location: In person