Commonwealth Hand and Physical Therapy is looking for a part-time Front Office Clerk/Receptionist. This position could evolve into a full-time position over time.
Job Description:
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You will perform a range of duties including answering phone calls, managing the switchboard, and customer service.
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Your central goal is to provide our clients with outstanding customer service and support.
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As the ‘face’ of our company, the successful candidate will be presentable and friendly, with outstanding people skills.
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You should have a talent for multi-tasking, with excellent communication and organizational skills.
Responsibilities:
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Greet guests and provide them with superb customer service.
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Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
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Schedule future patients and set up electronic medical records to include scanning documents.
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Answer all client questions and incoming calls.
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Redirect phone calls to the appropriate department and take down messages.
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Accept all letters and packages, and distribute them to their appropriate departments.
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Monitor, organize, and forward emails.
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Track and order office equipment and supplies.
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Maintain records and files.
Requirements:
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High school diploma or relevant qualification.
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A minimum of 2 years of proven experience in a similar role.
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Good understanding of office administration and basic bookkeeping practices.
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Superb written and verbal communication skills.
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Excellent organizational and multi-tasking abilities.
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Strong knowledge of MS Office programs.
Job Type: Full-Time 40 Hours/Wk
Schedule:
Ability to Commute/Relocate:
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Lexington, KY 40504: Reliably commute or plan to relocate before starting work (Required).
Application Question(s):
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Must be able to pass a pre-employment check and drug test.
Experience:
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Customer service: 1 year (Preferred).
Work Location: Lexington, KY. Occasionally asked to cover in other clinic locations, if needed.