JOB PURPOSE:
Contributes to profitable sales growth by leading and engaging associates, delivering company merchandise execution strategies and coaching associates on selling skills.
KEY RESPONSIBILITIES FOR THIS ROLE:
- Greets and assists customers in finding products and partners with other team members when additional help is needed
- Models for and holds team accountable for outstanding customer service
- Supports the Manager on Duty program
- Directs customer service activities throughout the store
- Resolves customer issues and concerns in a professional manner
- Put to Fixture / Restock / RFID & Inventory
- Reviews Put to Fixture planning tools for merchandise placement and resource allocation to effectively plan workload- Follows merchandise placement directions to effectively set merchandise statements- Assists with inventory processes (cycle counts, system uploads, stock ledger, Radio Frequency Identification scans, etc.)- Manages Shoe on Display restocking process, including mis mates and stockroom organization- Responsible for restock program to identify replenishment opportunities- Participates in annual inventory processes
- SET / Visual / Environment
- Manages the SET processes by planning floor moves, placing graphics, and executing visual detailing based on company guidance- Identifies sell-through opportunities and remerchandise the selling floor to increase rate of sale- Manages the execution of Radio Frequency Identification scans- Oversees and maintains all fitting room and sales floor recovery processes to ensure a clean and organized store environment- Manages visual properties and responsible for stockroom maintenanceTeam Development
- Responsible for the completion of Sales Floor associates training and policy compliance
- Consistently provides ongoing feedback and coaching to associates
- Maintains notes / observations of each associate’s strengths and opportunities
- Takes action on performance and policy issues within the team
Job Type: Full-time
Pay: $13.00 - $17.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Rotating weekends
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Merchandising: 2 years (Required)
Work Location: In person