- Ensure that each customer receives prompt and courteous service.
- Greet customers, use suggestively sells techniques/skills and thank each customer.
- Comply with Federal mandates and company policy regarding tobacco sales
- Operate cash register system, money order machine, lotto terminal and credit card machine within established company guidelines.
- Ensure that fresh coffee is available at all times and maintains pristine conditions in the coffee area.
- Maintain pristine conditions in the fast food area.
- Ensure that all supplies in the coffee and fast food area are stocked (i.e., napkins, cups, straws, lids and condiments).
- Ensure that grocery, cooler and freezer items are fully stocked, cleaned, faced and fronted.
- Ensure that cigarette racks and displays are full.
- Ensure that all trash containers inside and outside are emptied and cleaned as needed.
- Ensure that the exterior store conditions are maintained to enhance curb appeal of the property during all hours of operation.
- Ensure that the restrooms are pristine and stocked with all necessary supplies.
- Perform all tasks in a safe and orderly manner.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Behaviors/Skills:
Some of the Behaviors needed to successfully perform this position are:
Leadership Behaviors:
- Puts the Customer First - Anticipates customer needs, champions for the customer, acts with customers in mind, exceeds customers’ expectations, gains customers’ trust and respect.
- Communicates effectively and candidly - Communicates clearly and directly, approachable, relates well to others, engages people and helps them understand change, provides and seeks feedback, articulates clearly, actively listens.
- Achieves results through teamwork – Is open to diverse ideas, works inclusively and collaboratively, holds self and others accountable, involves others to accomplish individual and team goals.
- Leads through positive influence – Demonstrates strong character; builds partnerships; models a conscious balance between work and personal life; takes personal responsibility for own development; role models leadership qualities such as motivation, inspiration, passion and trust.
- Coaches and develops others - Develops and cares about associates, builds effective teams, helps people be their best, values and manages diversity, provides candid and constructive feedback.
- Leads change and innovation - Challenges the status quo, embraces technology, puts forward creative ideas, champions and implements process improvements, gathers the ideas of others, demonstrates good judgment about which ideas will work.
- Executes with excellence - Is action oriented, drives for results, sets clear expectations and milestones, reviews progress, acts decisively, solves problems, can be counted on to consistently meet or exceed goals.
- Provides clear and strategic direction - Plans and organizes well, sets a clear and simple course of action, stays focused on the most important priorities, has the ability to visualize and plan for the future, understands the industry and marketplace.
- Safety Awareness -Identifying and correcting conditions that affect employee safety; upholding safety standards.
Job Specific Skills:
- Contributing to Team Success - Actively participating as a member of a team to move the team toward the completion of goals.
- Managing Work (includes Time Management) –Effectively managing one’s time and resources to ensure that work is completed efficiently.
- Results Oriented – Setting high goals for personal and group accomplishment: using measurement methods to monitor progress toward goal attainment: tenaciously working to meet or exceed those goals while deriving satisfaction from the process of goal achievement and continuous improvement.
- Technical/Professional Knowledge, Compliance and Skills – Achieving a satisfactory level of technical and professional skill or knowledge in position and/or related areas; keeping up with current developments and trends in areas of expertise. Ensures associates and location comply with laws and regulation applicable to the company.
Minimum Position Qualifications:
- Willing to participate in training classes conducted by the company.
- People-oriented and able to provide superior customer service.
- Display a positive attitude that is contagious, speaking highly of the company in the presence of customers or other associates.
- Must be able to lift up to 35 pounds occasionally and stand and walk for the entire shift.
- Must be available and willing to work weekends and holidays
Job Type: Part-time
Pay: $12.00 - $14.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
Shift availability:
Ability to Relocate:
- Bethlehem, PA 18017: Relocate before starting work (Required)
Work Location: In person