Job Title: Administrative Assistant
Overview: we are looking for a qualified person to provide administrative support and customer service.
To apply complete the form at www.lifeanddeathmatters.ca/employment/
This is a key role with a well-established, small, family based, social enterprise business focusing on Hospice and Palliative Education for front-line caregivers.
The administrative assistant will support several roles including the head of education development, the CEO and the CFO.
· 3-month remote contract (approx. 30 hours per week). Contract to be reviewed and possibly renewed at the end of the term.
· Remuneration based on experience and skills.
· Preference to applicants living in the Greater Victoria area
· Must have a quiet home office space, fully equipped with fast internet, a desktop OR laptop and a mobile phone
· Must have previous remote work experience.
· Cheerful, takes direction well, collaborative, honest, trustworthy, flexible, excellent communicator (gets ahead of problems before they happen), ability to work with a variety of personalities
· Interest in people, education, and supporting healthcare providers and caregivers. An interest in hospice and/or palliative care optimal!
Job Description:
· CUSTOMER SERVICE
o Responds questions for support, online digital text,
o Provides customer service to colleges, instructors, workplace educators, students etc.
· LDM Resources
o Research to support creation and updated of healthcare-based education materials (textbooks, workbooks, videos, podcasts, etc.)
· Online Education – PACE for PSWs
o Providing customer service and tech support to students, instructors, etc.
· Communications & Marketing
o Social media post review considering LDM branding and messaging
o Develop and send E-newsletters
o Maintains and develops Active Campaign - CRM
§ Automations, forms, etc.
§ Problem solves when needed
o Edit and proofread blog posts
o SEO keyword research for new content
o Coordination and communication of free webinar series. Includes organizing, communication with presenters, developing automations, and publicity
o WordPress website updates and maintenance as required
· In-person meetings weekly or bi-weekly
Must be proficient in:
· Active Campaign
· Wordpress
· Microsoft Office Suite (360)
o Word
o Excel
o PPT
· Zoom
Advantageous to be familiar with:
· SurveyMonkey
· Airtable
· Asana
· Soundcloud
· Vimeo
· Adobe Creative Cloud
o Acrobat
o Audition
o InDesign
o Photoshop
o Premiere
· Camtasia 2021 or other video editing software
To apply complete the form at www.lifeanddeathmatters.ca/employment/
Job Types: Part-time, Temporary, Contract
Pay: $20.00 - $25.00 per hour
Expected hours: 25 – 35 per week
Benefits:
Schedule:
Work Location: Remote