Job Summary
The Liftvan Inventory Specialist is responsible for end-to-end liftvan administrative and operational processes including procurement, repositioning, AP/AR invoicing, disposal of CONUS and OCONUS liftvans, reporting, and tracking/tracing of each unit.
Primary Objectives
- Tracking of operational status of inventory, maintain positive inventory controls, and ensure sufficient inventory levels to accommodate anticipated demands.
- Timely, accurate, and thorough entry of liftvan status and information in systems and databases.
- Proactive communication and collaboration with various business units and customers.
- Positive and effective relationship engagement with agents, customers, and business partners to ensure efficient liftvan movement and status reporting.
Duties and Responsibilities
- Monitor inventory levels at warehouses and agent locations, validate available storage space, identify inventory shortage, and replenish/reposition liftvans utilizing cost-effective principles; Communicate results to SSC management team via designated method.
- Perform routine data entry including, but not limited to, entering liftvan orders and shipment information into computerized tracking systems, creating and reconciling purchase orders and invoices, tracing liftvan inventory, and updating information in various systems.
- Manage exceptions and review databases for errors. Research and resolve exceptions; respond to escalation of service requests within appropriate timeframe.
- Collaborate with appropriate business units and external customers/vendors to arrange for movement, acquisition, or production of liftvans to meet inventory needs.
- Reconcile report discrepancies between agent liftvan physical count and internal computer systems.
- Manage group email box and respond to requests from business units and external parties timely and accurately.
- Maintain department KPIs and customer satisfaction ratings as defined by the department.
- Provide input to leadership and management teams on departmental initiatives and process improvement projects.
- Generate and distribute adhoc reporting, as required.
- Perform financial duties including AR billing, Collections, and AP vendor invoice coding.
- Update schedule, logs, and tasks daily.
- Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
- High school diploma or equivalent (HSED) and some college-level business or accounting courses or equivalent combination of coursework and experience required
- Bachelor's degree in Business, Logistics, or related field preferred
Work Experience
- 3 + years of related experience with an emphasis on the tracking and reporting of inventory required
- 1+ years of procurement experience or demonstrated knowledge of the procurement process preferred
Required Knowledge, Skills and Abilities
- Strong understanding of the purpose and processes of tracking and maintaining inventories, with a concentration in high customer satisfaction.
- Problem-solving/analytical skills to improve overall liftvan efficiency and overcome inventory problems.
- Demonstrated ability to analyze data and develop reporting.
- Ability to communicate clearly with excellent verbal, written, and listening skills.
- Ability to work as an individual contributor and as a valued participant in a team based environment.
- Demonstrated ability to maintain confidentiality with tact and discretion.
- Excellent customer service skills with the ability to develop effective professional relationships.
- Strong attention to detail with a high degree of accuracy with data entry.
- Demonstrated proficiency with Microsoft Office products at the following levels: ? Excel: Advanced skill level that includes PivotTables ? Word, Outlook: Basic level of skill
Competencies
- Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance.
- Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations.
- Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems.
- Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork.
PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often
- Walk/travel within office environment, crouch/bend to access floor-level storage - Often
- Use hands/fingers to operate office equipment, type/complete data input, write - Often
- Reach with hands, arms; lift, move and manipulate objects weighing up to 20 pounds - Regularly
- Sight sufficient to read instructions, documents, and screen-based information - Often
- Use hands/fingers to manipulate and file documents, folders, small objects - Regularly
Working Environment
This role requires work that may involve the following environmental conditions:
- Corporate office environment
Screening Requirements
Background Checks
Must be fully vaccinated against COVID-19, except as prohibited by law.
The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
The applicable salary range is aligned to one of 5 zones according to a cost of labor index for the geographic location of the role. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include related experience, education and training, location, business needs, or market demands. The expected salary range for this role is set forth below. Ranges may be modified in the future.
Zone 3: Starting rate $24.00; up to $28.00 for highly qualified candidates
Job Type: Full-time
Pay: $24.00 - $28.00 per hour
Work Location: In person