Overview
Our mission is to touch and enhance lives through the joy that is Krispy Kreme, and in the role of Shift Supervisor, you play a big part in delivering that joy by running an efficient and happy shop.
As a shift supervisor, you will be responsible for overseeing the entire shift and ensuring that all retail operations run smoothly & efficiently.
What will you do?
- Oversee performance of store activities
- Training our Krispy Kremers to assist customers in a fun and joyful way.
- Running the shop also involves planning for the types of doughnuts we'll make and keeping things on track. We always want those doughnuts hot and ready!
- You'll engage with our customers to help them select doughnuts, operate our point-of-sale system, drive through, and make beverages for them.
- You'll make sure the uniforms are clean and tidy, and that the shop is always clean too.
- You'll help plan the scheduling and work shifts for the team, and you'll be a leader and a team player.
- There might be times you have to handle customer complaints or other issues that may arise. Represent Krispy Kreme as a company to the best of your ability by making our guests feel welcomed and at home in our shops. Express why our sweet treats are so special!
- You're also the go-to person for assuring shop safety- locking doors when closing, handling cash and security.
What you should have
- 18 years of age or older
- Strong leadership, organizational, and communication skills
- Experience working with people and history of dependability
- Must have flexibility to work any day or shift as needed
- High school diploma or GED is preferred
Job Type: Full-time
Pay: From $15.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- Shift management: 1 year (Required)
- quick service restaurant/fast food: 3 years (Preferred)
Shift availability:
- Night Shift (Preferred)
- Day Shift (Preferred)
Work Location: In person