Please fill out an application at the hotel.
Job Title: Front Desk Agent
Location: Microtel Inn & Suites by Wyndham Claremore, Claremore, OK
Responsibilities:
- Greet guests with a welcoming smile and provide exceptional customer service.
- Check guests in and out efficiently.
- Handle phone calls and direct them appropriately.
- Handle guest inquiries and resolve any issues promptly.
- Assist guests with inquiries and requests.
- Maintain a clean and organized front desk.
- Serve breakfast and clean up the breakfast.
- Responsible for answering and transferring phone.
- Take payments and explain billing at the end of their stay if needed.
Qualifications:
- Excellent customer service skills.
- Strong communication and interpersonal skills.
- Ability to handle stressful situations in a calm and professional manner.
- Basic computer skills and familiarity with property management systems.
- Flexibility to work in shifts.
Job Type: Full-time
Pay: $10.00 - $11.50 per hour
Schedule:
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Claremore, OK 74019 (Required)
Ability to Relocate:
- Claremore, OK 74019: Relocate before starting work (Required)
Work Location: In person