At Freeman’s | Hindman we believe that people are enriched and energized when they are surrounded with objects of significance and meaning. Freeman's | is one of the leading and fastest growing fine art auction houses in the U.S. Our values are evident in how we approach the marketplace, providing unmatched service, a focus on excellence, and holding the utmost respect for our clients and the items we steward. As a globally recognized brand, we conduct over 100 auctions each year for everything from contemporary paintings and fine jewelry to French furniture and rare books. With salerooms and business offices in Atlanta, Chicago, Cincinnati, Cleveland, DC, Denver, Detroit, Milwaukee, Naples, New York, Palm Beach, Philadelphia, San Diego, Scottsdale, and St. Louis we stay locally relevant while passionately catering to our global sellers and buyers.
The Auction Operations Associate assists in the coordination of executing auctions by registering bidders, answering bid-related inquiries, and working with staff on auction preparation. Passionately supports the Freeman’s | Hindman brand in daily interactions with clients and Freeman's | Hindman team members. Follows the five principles of the client interaction guidelines and reinforces their importance by providing timely feedback.
Key responsibilities:
- Assist with the Bid email inbox and respond to bid-related inquiries
- Enter telephone bids into Gavelizer and assign phone bids day of auction
- Enter absentee bids into auction mobility (DBR)
- Monitor online bidding platforms and vet bidders for registration daily and communicate with bidders upon approval or denial.
- Assist clients with registering to bid and navigating our website and other third-party auction platforms
- Ensure auction day duties are assigned and all team members are available prior to the start of their shift
- Assist in the communication of post-sale offers to Department Coordinators on behalf of clients
- Assist in contacting under bidders and address bidding errors as they arise
- Complete training on all auction duties assigned and assist in training others as needed
- Assist with regional auctions and travel as needed
- Other duties as assigned
Successful candidate will possess:
- Bachelor’s Degree in Business, Arts Administrations or equivalent experience
- 1–3 years of experience in auction operations
- Superior client service and communications skills
- Strong follow-up skills and attention to detail
- Ability to work under pressure, multitask, prioritize tasks and meet deadlines
- Proficient in MS Office software; Outlook, Word, Excel
Freeman’s | Hindman is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, gender identity, age, physical or mental disability, pregnancy, veteran or military status, genetic information, sexual orientation, marital status, citizenship status, or any other legally recognized protected basis under federal, state, or local law.