Counter-Form LLC, a leading regional manufacturer of laminate countertops, is seeking candidates for our Customer Service position.
Counter-Form offers a work environment that is safe, clean, and respectful.
Work schedule: Full-time position with overtime.
Monday thru Friday (No weekends!!)
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Gain Knowledge of products and our manufacturing process.
· Service new and existing accounts by telephone, fax and email.
· Provide technical product information and pricing to customer
· Computer entry of detailed orders and price quotations.
· Process orders for production
· Build and maintain customer relationships
· Identify and work with Sales Representatives to follow up on potential sales leads.
· Handles issues in the best interest of both customer and company.
· Other duties as assigned.
SKILLS REQUIRED
· Ability to demonstrate a professional, positive attitude
· Strong verbal and written communication skills
· Attention to detail
· Desire to learn
· Ability to multitask
· Exceptional math skills
· Friendly demeanor
EDUCATION AND/OR EXPERIENCE
· Post high school education
· College or technical degree - preferred
· A minimum of 2 years Customer Service experience required, in a manufacturing environment is a plus.
Additional benefits:
- Three performance reviews within the first year
- Paid Time Off available after six months
- 8 Paid Holidays
- 401(k) 2% matching and profit sharing contribution
- Affordable Health, Dental and Vision Insurance
- Basic Life AD&D
- Accident Insurance
- Critical Illness
- Long Term Disability
- Short Term Disability
- Wellness program
- Onsite nurse
- Employee Referral Program
- Paid Breaks
- Casual Dress
If you prefer, you can apply in person at 2001 E. 29th St, Marshfield, WI.
Equal Opportunity Employer. This employer uses E-Verify.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- On-the-job training
- Paid time off
- Referral program
- Vision insurance
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
Weekly day range:
Work setting:
Work Location: In person