JOB MISSION
The mission of the Project Specialist will be to create and maintain access control process and technology standards throughout the Customer’s systems with regular audits for standards adherence and the execution of remediation efforts.
QUALIFICATIONS
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Leading contributor as an individual and as a team member, providing leadership with program implementation.
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Work is non-routine and complex at times, involving the application of technical/business skills and customer service.
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Experienced in access control system programming.
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Preferred in-depth technical experience with credential management systems.
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Familiar with general access control system hardware and its operations.
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Understanding of computer systems and basic IT networking structure.
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Candidates for this position must have a security systems background & general knowledge of variety of Physical Access Control systems.
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Strong organizational & clear communication skills are required.
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Individuals in this position must be self-motivated and forward thinking, looking for new and better solutions.
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They must demonstrate strong multitasking ability to manage multiple different tasks.
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Outstanding interpersonal and customer service skills.
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Working knowledge of Lenel OnGuard access control systems is desirable.
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This position requires 2+ years of experience working within the security industry.
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Working knowledge of word processing & Excel spreadsheet skills are required.
DUTIES
Essential duties of the position include:
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Programs and maintains access levels within the credential management system.
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Works with GPS, OIC, and other LOB’s to collect needed information and manage system programming.
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Access levels programming in credential management system and PACS.
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Performs regular reviews of credential management system and PACS systems to ensure global standards are kept.
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Monitors and responds to support email and calls from OCI organization.
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Monitors global security devices via a dashboard application and notify systems teams of outages.
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Assists with discovering root cause for download and system issues.
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Assists with questions from GPS operations teams and Oracle public.
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Supports OCI GSOC personnel with global access management questions and issues.
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Works with local managers worldwide to maintain access level approvers in credential management system.
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Investigates root cause of download errors from credential management system to Access Control Systems.
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Works closely with management and others in the Global Systems group to design and implement OCI processes.
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Maintains system programming for biometric reading systems as they relate to OCI.
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Works with credential management system service ticketing system.
SKILLS
- Strong written and verbal communication skills.
- Ability to actively listen and problem solve.
- Ability to work independently and as part of a team.
- Working knowledge of Microsoft Office.
REQUIRED EDUCATION & EXPERIENCE
Valid driver's license.
PREFERRED EDUCATION & EXPERIENCE
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Working knowledge of enterprise level security systems such as Lenel OnGuard and Software House C*Cure are extremely desirable.
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Working knowledge of windows operating system, word processing & Excel spreadsheet
- Professional associations within Security Industry such as ASIS membership & CPP licenses are desirable but not required.
TRAVEL
Travel may be required for certifications. Outside of certification training, travel is negligible.
WORK AUTHORIZATION
Must be authorized to work in the US.