SUMMARY: The National Account Manager is responsible for acquiring and managing existing and new National Account relationships to meet and/or exceed company sales revenue and profit objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
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Personally exhibits, recruits and coaches associate consistent with Core Behaviors
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Responsible for promoting culture of safety
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Proposal writing
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Perform presentations
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Manages customer expectations
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Manage new and existing customer relationships
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Maintains a thorough knowledge of products
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Presents products to customer
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Follows through with customer to ensure satisfaction
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Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current.
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Studies product information, attends seminars, supervises tests of products
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Attends and contributes to company sales meetings and technical sessions.
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Provides customers with all literature and promotional materials they need to enhance their productivity.
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Provides the General Manager with information from the market in regard to trends, new products, market share in existing and potential accounts.
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Proactively solve problems for customers
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Build and sustain positive customer relationships
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Provide and coordinate technical support as needed
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Support and expand onsite sales and service
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Communicate customer and market issues to company management
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Perform other duties as assigned
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Perform all work in accordance to ISO processes and procedures
Skills and Qualifications
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Strong interpersonal skills.
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Good understanding of manufacturing and industrial distribution
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Highly effective time management skills
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Excellent written and verbal communication skills
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Ability to communicate goals and goal setting.
EDUCATION and/or EXPERIENCE:
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High School Diploma or equivalent required
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Bachelor’s degree in related area preferred
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Previous experience in a similar position required
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10 years’ experience preferred.
CERTIFICATES, LICENSES, REGISTRATIONS:
WORK ENVIRONMENT:
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Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms.
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Employee frequently lifts and/or moves up to _50_ pounds.
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Specific vision abilities include close vision and the ability to clearly focus vision.
PPE REQUIRED:
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Eye protections, ear protection, and as required by customer, steel-toed shoes and head protection.
BlackHawk Industrial is an Equal Opportunity Employer.