Who are we?
At Parenti - Morris Eyecare, we are in the business of improving the standard of Eyecare. For us, that means doing everything we can to keep our patients at the center. As an innovative eyecare provider, we offer convenient, accessible, cost-effective eyecare services, generating industry-leading patient satisfaction ratings, quality of care, and efficiency.
Role Description
Our Medical Receptionists act as a liaison between the Optometric Physicians and patients by working directly with the provider to deliver high-quality, compassionate customer service and clinical eyecare.
Core Responsibilities
- Meet, greet, and assist patients promptly, efficiently, and in a professional manner
- Set up new patients and update current patients’ information in the EMR system
- Schedule and reschedule appointments, as well as coordinate walk-in patients
- Answer phone calls and LiveChats promptly and relay messages when necessary
- Maintain the front desk and reception area in an organized, orderly fashion
- Collect co-payments, deductibles, and co-insurances
- Process referrals and provide complete and accurate referral information to our patients
- Balance register and ensure all credit payments are accurate
- Explain fees, services, and policies
- Other duties as necessary
Qualifications
- 1 year of Medical Administration experience, preferred, but willing to train.
- BILINGUAL a plus but not required.
What are we looking for?
- Excellent verbal and written communication
- Ability to maintain confidentiality
- Strong computer skills
- Strong attention to detail
- Team player
- Efficient time management and workload prioritization
- Strong multitasking skills
- Basic understanding of common medical terminology
Schedule
Benefits:
- Retirement Options
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision Care
Job Type: Full-time
Pay: $15.00 - $19.00 per hour
Expected hours: No less than 36.5 per week
Benefits:
- Dental insurance
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Uniform allowance
Healthcare setting:
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person