About Troutbeck
Come be a part of history at Troutbeck, a gorgeous 250-acre estate hotel retreat in Amenia (NY) right on the northeastern border of NY with CT. Originally a sprawling private estate with a vibrant history, Troutbeck is more than an estate hotel with best-in-class amenities – it’s a destination for inspiration, restoration, and community building. It is a place to build memories.
Who We Are
We have been home for centuries to naturalists, poets, and romantics. We value our staff, our guests, our community, and are committed to preserving the environment we inhabit. Our culture is all about collaboration, dedication, and best-in-class customer service. Details matter at Troutbeck. We love what we do, and we love rolling up our sleeves to help each other in any department, in any way. When any one person or department succeeds – we all succeed!
Main Duties
· General maintenance of the property, buildings, and furnishings. This includes but is not limited to painting, cleaning, landscaping, repairs, fixture installation, tending fireplaces/fire pits, assembling items, and working with plumbing/electricity/small engines.
· Best-in-class customer service is essential in this role, responding to guests requests in real-time politely and professionally.
· In real time reports to management on any observed issues or unusual activities observed during the course of your work.
· Ad-hoc support for special projects may be assigned.
Requirements
· Two years of painting or general maintenance or custodial/janitorial experience is required at a minimum.
· Experience as a painter and/or HVAC is preferred.
· Experience with small engines is preferred but will train the right candidate.
· You must be fully flexible between the hours of 7a – 10pm daily, including weekends and holidays. We aim for consistent schedules, but this is a small team that must cover each other, and the property must have maintenance coverage 365 days a year.
· You must be able to work independently, following multi-step instructions as well as communicate as an active team member.
· You must be able to move independently around the grounds, including on gravel paths.
· Must have a driver’s license and be capable of driving tractors, golf carts and similar vehicles around the property.
· You must be able to stretch up, bend repeatedly, and to lift items a minimum of 50 lbs repeatedly.
Who You Are
· You are a naturally service minded and collaborative individual. You are always willing to jump in, roll up your sleeves and help any department with any task. ‘Not my job’ is not in your vocabulary.
· You are a professional both in presence and appearance. You easily build and maintain relationships with managers, peers, and the public alike. You understand what it means to be a Brand Ambassador!
· You are a proactive problem solver, who understands that different mind-sets and backgrounds lead to better solutions.
· You are punctual and accountable. You know that responsibility and reliability are key to success.
· You are a team player. When one of us succeed – We all succeed!
What We Offer:
· A benefit package which includes paid time off, medical, dental, vision, 401k, and an employee assistance program.
· Employee discounts for food and rooms when you are not working. A free meal for 2 in our dining room is offered quarterly for you to experience our newest seasonal offering.
· 2 Free family-style meals are served daily, available to you when you are working.
· A culture that values learning, development, and internal promotions when appropriate.
Job Types: Full-time, Part-time
Pay: $20.00 - $21.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Holidays
- Monday to Friday
Work Location: In person