Job Summary:
We are seeking a highly motivated, organized and experienced individual to join our team as a Shop Assistant Manager. As a Shop Assistant Manager, you will be responsible for providing excellent customer service and assisting with various administrative tasks. This is a great opportunity for someone who enjoys working in a mission-driven retail environment and has strong organizational and computer skills.
Responsibilities:
- Greet customers and provide assistance in a friendly and professional manner
- Manage inventory by restocking shelves and monitoring stock levels
- Operate the cash register and handle customer transactions accurately
- Assist customers in finding products and provide product information
- Maintain cleanliness and organization of the shop floor
- Answer phone calls and respond to customer inquiries
- Assist with recruiting and training new and current volunteers and rotate them
- Assist Manager with Cashier schedules and monthly calendar - Knowledge of graphic programs such as Canva helpful. - Knowledge of Excel and Word preferred.
- Supervise shop operations in the absence of the Shop Manager
-Must be able to lift 30 pounds.
Experience:
- Previous experience in a clothing retail management or supervisory position
- Strong math skills for handling cash transactions and calculating discounts
- Familiarity with Point of Sale (POS) systems
- Excellent phone etiquette and communication skills
- Ability to work well in a team environment with a volunteer staff
- Knowledge of computer programs such as Microsoft - Social media and simple graphic programs experience
We offer competitive pay based on experience. If you are a dedicated individual with a passion for providing exceptional customer service as well as a mission-oriented organization, we would love to hear from you. Apply today to join our team as a Shop Assistant Manager!
Job Types: Full-time, Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: 32 per week
Benefits:
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- Rotating weekends
Experience:
- clothing retail: 3 years (Required)
Work Location: In person