LOCATION: Southeastern MI Health Association - Detroit, MI 48202
********** This is a Hybrid Position**********
JOB SUMMARY: The Community Health Worker (CHW) will provide support for patients in specialty care clinical settings (e.g., bariatric surgery clinics) by identifying patients’ social care needs (e.g., food insecurity, housing instability, lack of transportation) that may prevent them from achieving the best healthcare outcomes and will link them to appropriate resources and services to address these barriers. The CHW will become a part of the clinical care team and is responsible for helping patients and their families navigate and access community services, other resources, and adopt necessary healthy behaviors. The CHW’s activities will provide social support to patients while also providing support to clinicians as they provide effective treatment and care to clients.
This role is part of a pilot program in partnership with the Michigan Bariatric Surgery Collaborative (MBSC), a Collaborative Quality Initiative that works to address many of the most common and costly areas of surgical and medical care in Michigan. This opportunity is open to candidates interested in training for a career as a CHW and includes Michigan CHW Certification Training for to candidates to prepare for this important role.
ESSENTIAL FUNCTIONS:
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Complete Michigan Community Health Worker Certification.
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Establish trusting relationships with patients and their families.
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Have strong knowledge of available community resources to support identified needs.
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Provide patients with connections to assistance for necessary services
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Act as a patient advocate and liaison between the patient/family and community service agencies.
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Work closely with medical providers to help ensure patients have comprehensive and coordinated care plans.
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Provide regular quantitative and qualitative reports to partners and other stakeholders.
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Complete all requisite plans, reports (monthly & quarterly), and documents pursuant to the requirements of the funding sources.
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Work with Specialty Care Practice Managers and Provider Networks to identify barriers, solutions and implement strategies that improve best practices, metrics, and reporting at local and state levels.
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Provide specific outreach and education efforts regarding best practices around specialty care.
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Share outcomes with fellow agency practice groups, and advocate individual providers, hospitals, health systems and Medicaid health plans.
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Work collaboratively with other clinical personnel AND Other duties as assigned.
EDUCATION AND EXPERIENCE:
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High School Diploma or equivalent
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Candidates must be at least 18 yrs. old.
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Community Health Worker Certification is not necessary as training and certification will be provided.
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Candidates already working as CHWs but are not currently certified will receive training and certification support. Such candidates are preferred.
ADDITIONAL KNOWLEDGE/SKILLS/ABILITIES:
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Exhibit excellent customer service skills AND maintain a high degree of confidentiality.
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Ability to build and maintain relationships with a diverse population.
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Strong verbal and written communication skills and demonstrated enthusiasm for the work.
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Demonstrate proficiency in Microsoft Office computer applications (including Word, Excel, PowerPoint, and Access), internet usage, and use of office machines.
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Ability to work independently with minimal supervision AND Demonstrated ability to work within a team-based environment.
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Valid Michigan driver’s license and automobile insurance coverage.
Salary: $43,333.00 Annually
Employment Type: Part-Time with Benefits
Classification: Exempt
Work Hours: 32 hr. weekly
Benefits:
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Health insurance, Dental insurance, and Vision insurance
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401a & 403b (Retirement plan)
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Paid time off (Holidays, Vacation, Personal, & Sick time)
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Employee assistance program
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Various Voluntary Benefit Options
Application Deadline: July 10th, 2024.
Please contact SEMHA HR Department if you need assistance to upload resume or make application online.
** Applicants must be presently authorized to work in the United States on a full-time basis. E.O.E.**
** SEMHA is an equal opportunity employer that provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the SEMHA Human Resources Department. **
** SEMHA positions are grant funded and are contingent upon the continued support of the funding throughout the duration of the assignment. **