Overview:
As the leader in the resort housekeeping industry, we experience rapid and consistent growth at resort locations across the U.S.
Whether you are ready to manage a team of housekeeping professionals, eager to learn how, or experienced in leading leaders, MasterCorp is growing opportunities.
Resort Housekeeping with MasterCorp has its Benefits: Explore your talents and discover the rewards of working with the best: MasterCorp. We appreciate your contributions to our success, which is why we offer a generous set of benefits designed to make your career more satisfying, and the rest of your life more enjoyable. Consider all that we provide, and consider a career with MasterCorp.
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Attractive compensation
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100% vested 401(k) programs with company match
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Medical/Dental coverage and prescription drug program
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Wellness benefits
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Life and disability coverage
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Health and dependent-care spending accounts
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Performance-based quarterly and annual bonuses
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Training at MasterCorp University and online courses
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Paid time off
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Cell Phone Allowance
Qualifications:
Education and Experience Requirements:
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Minimum two years of progressive responsibility as Supervisor/Lead Supervisor within MasterCorp or equivalent housekeeping leadership experience.
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A proven track record of driving strong performance.
Other Qualifications:
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Customer service savvy
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3+ years of successful housekeeping management experience in a hotel and/or resort environment OR equivalent degree in Hospitality Management or related field
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Proven team building skills
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Proficiency in planning, organizing, scheduling, maintaining budget standards, conducting inventories, and placing purchase orders
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Resourceful in recruiting & training of staff
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Applied verbal & written communications
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Bi-lingual English / Spanish a plus
This role requires a valid Driver’s License to be eligible for hire.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Exemplify a sense of urgency with housekeeping staff to ensure all units get turned on time.
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Direct work of Housekeepers, Housemen and Supervisors.
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Assist in training new Housekeepers on 7 Steps Processes.
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Coach housekeepers to reach productivity standards.
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Conduct weekly report cards for housekeeping staff.
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Conduct weekly MSI report of Supervisors.
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Inspect clean rooms to ensure that quality standards are met.
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Retrieve housekeepers to address any areas that need to be re-cleaned.
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At the direction of the EH or AEH, participates in on-boarding or training new hires.
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Provide feedback to the EH and AEH regarding under-performing team members.
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Conduct inventory counts determine inventory needs and submit purchase requests.
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Unload inventory and maintain clean and organized storage areas.
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Report unit maintenance issues.
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Maintain vehicle maintenance logs.