Loews Hotels at Universal Orlando is Now Hiring Experienced Pool Bar Managers for our Universal Stella Nova & Terra Luna Resorts!
***** POSITION START DATE IS NO EARLIER THAN OCTOBER 14, 2024 *****
- Previous Experience at a High Volume Resort Pool or Beach Bar is Required
- Strong knowledge of wine, spirits and fool and beverage required
- Must have open availability and a flexible schedule: ability to work days, nights, weekends and Holidays
- Strong leadership and Customer Service skills required
- Maintains beverage department staffing levels so as to provide for optimal performance
- Develops/approves all beverage department budgets, forecasts and schedules
- Establishes and administers all departmental guidelines, policies and procedures
- Responsible for smooth, efficient, cost effective operation of all beverage outlets, to include; labor management, inventory control, product selection
- Oversees supervisory activities for production/delivery of quality product/service
- Approves all department purchase requisitions, to ensure operational costs are kept within forecasted budgetary guidelines
- Reviews/maintains daily payroll report/records, maintains labor costs within established budgetary guidelines
- Establishes appropriate par levels for all beverage and supply inventories, so as to support forecasted activities without experiencing shortages or excessive inventory situations
- Ensures security, control and proper use of operating supplies and equipment for all beverage outlets
- Attends all required hotel meetings to keep informed of in-house activities, special promotions and upcoming events, maintain communications with other departments within the hotel
- Communicates daily with outlet managers and assistants to obtain/provide current information regarding daily activities/functions and upcoming events
- Evaluates individual team member performance, determines areas in need of improvement or requirements for advancement, establishes goals, objectives and training needs required to achieve same
- Coaches, counsels, retrains team members as needed in order to ensure superior levels of performance
- Interviews, selects, trains, appraises, coaches, counsels and disciplines departmental team members according to Loews Hotels standards
- Follows New Hire Training and ongoing Star Service Competency program in accordance with hotel policy
- Conducts departmental meeting as required to communicate effectively with all beverage department team members to ensure that they are kept current on pertinent hotel information and activities
- Evaluate changes in guest needs, the hotels guest mix and industry competitive set, to recommend appropriate product/service and operational changes necessary to ensure guest and team member satisfaction, while maintaining market dominance and exceptional financial performance
- Other duties as assigned
We offer Great Benefits and a Strong Internal Promotion Program!
Job Type: Full-time
Pay: $48,000.00 - $60,000.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Paid training
- Vision insurance
Experience level:
Restaurant type:
- Bar
- Fast casual restaurant
Shift:
- 10 hour shift
- Day shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
Work Location: In person