Stahl & Associates Insurance, a Higginbotham Partner, has an exciting opportunity for a Commercial Lines Account Manager to join our dynamic and growing team in Oldsmar, FL. We are looking for a knowledgeable and motivated insurance professional who can provide exceptional service to our commercial clients, while enjoying a collaborative culture and excellent work/life balance. Join our team and be part of our story!
This individual will manage all aspects of servicing a robust book of middle market commercial P&C business. This is a true generalist book, but experience with construction risks is helpful. The ideal candidate will have knowledge of processing and renewal of policies, endorsements, and rating and quoting of new and renewal business. Must also possess excellent customer service skills to answer policy and coverage-related questions.
Other duties include checking accuracy of policies, processing endorsements, ensuring accurate and timely documentation of correspondence, applications, quotes and marketing information in accordance with company workflows and procedures, and preparing proposals and issuing certificates of insurance, as needed.
Skills:
- Exceptional interpersonal and customer service skills to build strong client and carrier relationships
- High level of ethics, professionalism and integrity
- Strong organizational skills and attention to detail
- Strong verbal and written communication skills
- Ability to multi-task, prioritize and manage workflows and handle competing demands and priorities
- Ability to take initiative, work independently and make sound decisions, following agency procedures, guidelines, and best practices
Required Experience:
- At least 3 years' independent agency experience preferred
- Agency management system experience required; Applied EPIC and CSR24 experience preferred
- Must have a current FL 2-20 P&C license
- Professional designations, such as CIC or CRIS desired, but not required
Location:
- Oldsmar, FL
- In-Office or Hybrid work schedule available
Perks & Benefits:
- Generous employee benefits package which includes a robust wellness program
- Employee ownership opportunities
- Growth and development – advancement within the company
- Excellent work/life balance
- Community focused organization