POSITION AVAILABLE
Equal Opportunity Employer
Posting Date: March 11, 2024
Position: Program Secretary
Type: Full-time Hourly / Non-Exempt
Hours: 8:30am-5:00pm
Salary Range: $16.50-$17.50
Office: Buffalo Office - 1005 Grant Street, Buffalo NY, 14207
Summary
The Program Secretary is responsible for greeting and guiding all NACS' visitors to the appropriate staff/component; understanding all NACS' services and responding to general questions. Incumbent will provide clerical assistance in support of NACS' staff, programs, and other NACS' business. All efforts will be performed with understanding of and in accordance with Good Mind principles, while also adhering to the principles of Trauma Informed Care (TIC).
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Greet and guide all visitors in a friendly and professional manner.
- Liaison between building personnel and NACS' staff and inform them of events, mail, packages, and building issues.
- Maintain a clean and well-maintained reception area with relevant and up-to-date information.
- Answer phone calls in a friendly and professional manner and provide basic information to callers, directing them to the appropriate staff.
- Refer non-routine or sensitive requests to the appropriate staff.
- Facilitate effective communication between various components of the organization.
- Manage office machines and ensure an adequate stock of office supplies.
- Process incoming and outgoing mail, maintaining confidentiality of sensitive information.
- Monitor staff sign-in/out and keep accurate records.
- Coordinate room requests and calendar schedules for staff and community room use.
- Assist in the planning and execution of meetings, including room setup and recording meeting minutes.
- Assist in the usage of the language and cultural resources library and enforce circulation protocols.
- Maintain necessary documentation and ensures the timely completion of all necessary reports and recordkeeping, including the utilization of database systems.
- Provide support to the administrative leadership team as needed.
EDUCATION, QUALIFICATIONS, SKILLS:
- Associate degree in an appropriate field of study or 2 years of related experience in a similar position.
- Experience working with community and group settings. Work experience may replace some of the education requirements at the discretion of the Executive Director.
- Knowledge of local Native American communities.
- Must pass all background checks and pre-hire requirements.
- Must have clean and valid NYS driver's license and carry minimum auto liability coverage of $100k/$300k.
- Computer skills and understanding of office applications including MS Office Suite.
- Interpersonal skills to work cooperatively and effectively with individuals and groups.
- Excellent organizational skills with strong attention to detail. Strong written and verbal skills.
Job Type: Full-time
Pay: $16.50 - $17.50 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Flexible schedule
- Flexible spending account
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
People with a criminal record are encouraged to apply
Ability to Relocate:
- Buffalo, NY: Relocate before starting work (Required)
Work Location: In person