THE BEACH CLUB MAINTENANCE MANAGER
Summary: The Maintenance Manager is responsible to plan, schedule, assign and supervise all work performed by the Maintenance and Aquatics teams. Manage and monitor timely response to work orders to maintain superior customer service to owners and guests at the Beach Club.
Job Description:
- Position is responsible for performing routine unit maintenance tasks.
- Perform maintenance tasks to include minor plumbing/leak repair, electrical maintenance, replacement of A/C filters, small appliance repairs, etc.
- Assess repair needs and evaluate problems.
- Complete daily assigned work orders in an efficient manner.
- Perform preventative maintenance tasks.
- Oversee performance of general repairs in maintenance fields in a timely and efficient manner
as assigned by daily work orders. Monitor open work orders to ensure timely completion.
- Work directly with Director of Facilities to coordinate work order completion and proper
invoicing for work performed.
- Notify HOA and/or maintenance of equipment and facilities requiring repair or replacement.
- Ensure work areas are clean and neat upon completion of a work order.
- Maintain positive work environment to facilitate excellent service standards.
- Ensure that the maintenance shop and maintenance storage areas are maintained in a clean,
safe and professional manner.
- Assist in development of and implementation of inventory control system. Ensure that all
inventories are maintained to pars.
- Follow all safety guidelines and hold team members accountable to follow safety policies and
procedures. Be familiar with OSHA requirements and ensure compliance to them.
- Perform administrative duties as needed to include budget preparation, monthly forecasts,
oversight of invoices, team member evaluations, payroll, scheduling, discipline, and culture
alignment. Utilize software tools to monitor Maintenance performance and assure revenue and
expense goals are met.
- Monitor guest/owner feedback through comment card system and utilize feedback to increase
guest satisfaction. Provide this feedback to team members on a regular basis.
- Participate in departmental meetings, and in Beach Club and departmental training programs
as required.
- Perform other duties, functions, or tasks as assigned by supervisor.
Skills Required:
- Minimum of 2 years of prior maintenance experience required
- Minimum of 2 years of supervisory/management experience required
- Basic knowledge of Microsoft Office Suite and ability to learn property-specific systems
- Working knowledge of HVAC, plumbing, electricity, painting, and carpentry
- Working knowledge of tools and ability to use them as needed.
- Ability to supervise a team
- Excellent customer service skills
- Excellent communication skills, both oral and written
Physical Requirements:
- Ability to lift/move 50 pounds.
- Ability to stand, stoop, bend, walk for the entire shift.
- Ability to climb/stand on ladder as needed.
- Ability to climb/walk stairs.
- Ability to work in outside inclement weather conditions as needed